Support Policy Page

Eye Fashion – Shipment Policy

At Eye Fashion, we are committed to delivering your eyewear quickly and safely. Please read our shipment policy carefully to understand how your orders are processed, shipped, and delivered.

1. Order Processing

• All orders are processed within 1-3 business days after confirmation of payment.

• Orders are not processed or shipped on weekends or public holidays.

• In case of high demand or stock issues, processing may take longer. You will be notified via email if this occurs.

2. Shipping Methods & Delivery Times
We offer multiple shipping options to suit your needs:

• Standard Shipping: 5-7 business days

• Express Shipping: 2-3 business days

• Same-Day / Next-Day Delivery: Available for select locations (subject to availability)

Delivery times may vary depending on your location, holidays, or unforeseen circumstances.

3. Shipping Charges

• Standard shipping is free for orders above [Insert Amount].

• For orders below this amount, shipping charges will be calculated at checkout.

• Express or premium shipping options may incur additional charges.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.

• You can track your shipment through our carrier’s website.

5. International Shipping

• Eye Fashion ships to selected countries outside [Your Country].

• International shipping costs and delivery times vary depending on the destination.

• Customs duties, taxes, and import fees are the responsibility of the recipient.

6. Shipping Issues

• If your order is lost, delayed, or damaged during shipment, please contact our Customer Support within 7 days of the estimated delivery date.

• Eye Fashion is not responsible for delays caused by customs, courier services, or incorrect shipping information provided by the customer.

7. Address Accuracy

• Please ensure your shipping address is correct and complete.

• We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Changes & Cancellations

• Orders can be changed or canceled within 24 hours of placing the order.

• After shipment, cancellations or changes are not possible, but returns/exchanges may be available according to our Return Policy.

For any questions regarding your shipment, please contact us at:
Email: [email protected]
Phone: [Insert Phone Number]

Thank you for choosing Eye Fashion – your style, our commitment.